i understand that the system is down...but i have tried before and nothing...i have set and reset the numbers..the instructions the u guys give are very vague.....everybody else seems to be on but me..once a gin i unsderstand that the system is down..but whast iam i doing wrong...when i go to my info on ra2 your server does not come up...please tell how to get it started in terms i can understand...where can i get info...con u help me with step by step info?