Pinging servserv.westwood.com [62.216.18.38] with 32 bytes of data:

Reply from 10.127.254.254: Destination net unreachable.
Reply from 10.127.254.254: Destination net unreachable.
Reply from 10.127.254.254: Destination net unreachable.
Reply from 10.127.254.254: Destination net unreachable.

Ping statistics for 62.216.18.38:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

the packets can't pass the router....they never get to westwood...